What is your turn around/processing time?

Most items are made to order and processed within 5 - 7 business days. Ready to ship items usually ship withing 2 business days.

What is delivery time?

USA customers:

Most orders will get delivered within 3-7 business days from the date in which it was shipped. Please refer to the shipping provider for delivery schedules on weekends. There will be no deliveries on holidays or Sundays. Domestic shipping cost includes tracking information.

International customers:

Delivery time for international customers 1-3 weeks, depending on your local customs, weather, distance, and other factors. Package tracking included. Although you may receive your package sooner, it is not uncommon for it to take up to 3 weeks for delivery. I do ship packages very timely, so this is solely based on distance and local factors of your country.

International duties, Customs fees & taxes

We are using DHL shipping service for all international orders. For your convenience we collect duties, taxes and fees (if applicable) at checkout, so you don't have to deal with shipping delays due to Custom's "hold ups" and unexpected additional costs. The package is being delivered to your door.

How do I care for my items?

Fiber content & Care instructions are included with every order!

Do you accept wholesale orders?

Wholesale is available on select items. Feel free to contact me via live chat for more information.

Is your home smoke free/pet free?

Our home is 100% pet and smoke free.

Vegan-friendly fiber alternatives

If you are allergic to wool or having wool sensitivity, vegan friendly non-wool options are always available. Please contact me via live chat for more information.

Have more questions?

Don't hesitate to contact me via Live Chat located in the bottom right corner of your screen